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80 TalkSwitch User Guide
Change personal options (press 3):
This section allows you to change your current password, turn auto date and
time stamp + phone number on or off and setup or change Pager and
Remote Phone Notification for new messages. By default, auto date and time
stamp is on and this information is played at the end of each message. If you
have Caller ID service, then the phone number is also included with the time
and date.
Record name for Dial by Name Directory (press 4):
If you have not already recorded your name for the directory or wish to
change the recording, you can do so here. The dial by name directory is
accessed at the Auto Attendant according to your configuration. Callers are
directed to enter the first 3 letters of the employee’s last name. The system will
find the exact or closest match then play the recorded name + the extension
number, then give them the option to connect to that extension.
3.4.3 Pager and Cell Phone notification
When a new message is left in a voice mailbox, it can notify a pager, cell phone or
any remote number if the mailbox has been configured to do so. Each mailbox can
be configured to notify you for every new message or for only the first new message
received since the last time new messages were accessed.
If using Remote Phone Notification, you have the option to accept or reject the
notification call once you answer. To listen to messages, press and to put off
listening to messages, press .
For details on configuring Pager and Remote Phone Notification, please see
section 2.3.2.
3.5 Music-on-Hold
TalkSwitch can play music to callers when they are on hold, parked or queued. The
music played to the callers will be provided by whatever source you have connected
to the MUSIC jack.
If you ENABLE Music-on-Hold and have an audio device plugged into the
back of TalkSwitch:
1. When callers are put on hold at an extension, callers will hear your music
instead of TalkSwitch’s default on-hold beeping tone.