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7000 Series Route Switch Processor (RSP7000) Installation and Configuration in the Cisco 7000 Series Routers 25
Troubleshooting the Installation
Interface Processor LEDs
Each interface processor contains an enabled LED. The enabled LED goes on to indicate that the
interface processor is operational and that it is powered up. It does not necessarily mean that the
interface ports on the interface processors are functional or enabled. When the boot sequence is
complete, all of the enabled LEDs should go on.
If any do not, one of the following errors is indicated:
• The interface processor is not installed correctly (it is not fully seated in the backplane
connector).
• The microcode and software that are loading at startup are not compatible.
• The interface processor has failed.
System Startup Sequence
By checking the state of the LEDs, you can determine when and where the system failed in the
startup sequence. Because you turn on the system power with the on/off switches on each power
supply, it is easiest to observe the startup behavior from the rear of the chassis. Use the following
descriptions of the normal startup sequence to isolate the problem, then use the troubleshooting
procedures wherever the system fails to operate as expected. If you are able to isolate the problem
to a faulty hardware component, or if you are unable to successfully restart the system, refer to the
end of this document for instructions on contacting a service representative.
Note The time required for the system to initialize (boot) varies with different router configurations
and the amount of memory that must be initialized. During the system startup sequence, the time
required to initialize the memory (not necessarily the entire boot sequence) in a system that contains
128 MB of DRAM will be longer than in a system that contains 16 MB of DRAM.
During the boot sequence, the system banner display pauses while it initializes the memory. If your
router has more than 16 MB of DRAM, you may notice an increase in the amount of time required
to initialize the memory. The pause in the banner display occurs after the copyright line, and before
the system displays the list of installed hardware, as shown in the following display:
%SYS-5-RELOAD: Reload requested
System Bootstrap, Version 5.3(9)
Copyright (c) 1986-1995 by cisco Systems, Inc.
[System initializes memory at this point in the display]
Note The procedures in this section are based on the assumption that your system was operating
correctly until you removed (or replaced) the RSP7000. If the following sequence indicates a new
problem with the power subsystem or one of the interface processors, refer to the Cisco 7000
Hardware Installation and Maintenance or Cisco 7010 Hardware Installation and Maintenance
publications for system startup troubleshooting procedures.