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5–2 Getting Started
Finding Help & Support
Online Service and Support
For rapid access to accurate service and support solutions, go to
compaq.com/consumersupport. Whether you are a novice or a
technical expert, knowledge, information, and assistance are
available when and where you need them.
■ Need access to drivers and product documentation? Find
original product drivers, the latest updates and software fixes,
warranty information, and product documentation.
■ Join the Compaq Customer Communities, where novices and
technical experts collaborate to share knowledge,
information, and assistance. Participate in existing product
discussions, review commonly asked questions, and answer
or post new questions to a community of users (not available
in all regions).
■ Open an online service event with a Compaq Support
Specialist. Do you have a product warranty issue or need to
contact a technical expert? Contact Compaq online for the
fastest time to a solution (not available in all regions). To
ensure proper handling of your service event, please include
your:
❏ Product model number
❏ Product serial number
❏ Date of purchase
❏ Detailed description of your issue or question