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Getting Started 5–17
Finding Help & Support
Memory
Symptom Problem Solution
Insufficient memory message
is displayed.
All memory in the computer is
being used by open
programs, and memory is
needed for a desired task.
1. Press the Help ? button.
2. Select Adjust your
startup resources to
improve
performance or
Improve your hard
drive performance.
3. Follow the onscreen
instructions.
Optical Mouse
Symptom Problem Solution
Mouse does not work after
installation or is not detected.
Mouse is not connected
properly.
Try unplugging, then
reconnecting the mouse
cable to your computer. The
mouse cable goes into the
computer’s PS/2 port.
Mouse does not track cursor
well.
The optical sensor uses the
pattern of the surface to track
the position of the cursor.
Reflective surfaces, grooved
surfaced, glass, or other
see-through surfaces inhibit
the ability of the sensor to
track the cursor.
Place the mouse on a
mousepad or white sheet of
paper.