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Getting Started 5–11
Finding Help & Support
Hard Drive
Symptom Problem Solution
Computer seems to be locked
up.
Program in use has stopped
responding to commands.
Attempt the normal Windows
“Turn Off Computer”
procedure. If this fails, press
the Power button for four or
more seconds to turn off the
power. To restart your
computer, press the Power
button again.
Hard drive error message
is displayed.
Part of hard drive has failed
or is about to fail.
Press the Help G button on
the keyboard to access the
Compaq Help & Support
Center or refer to the
Warranty and Support Guide
for details.