Filter
Top Products
5–20 Getting Started
Finding Help & Support
Computer powered off
automatically.
The unit temperature was
exceeded. The fan may be
blocked.
1. Unit is in an exceedingly
hot environment. Let it
cool down.
2. Ensure computer air vents
are not blocked and
internal fan is running.
The unit temperature was
exceeded because the
computer was functioning
with the cover or access
panel removed.
Replace cover or access
panel, and let the computer
cool down before attempting
to turn on power to the
computer.
Processor or system fan has
failed.
Contact a Compaq Support
Specialist.
Power (Continued)
Symptom Problem Solution
Miscellaneous
Symptom Problem Solution
Computer date and time
display is incorrect.
RTC (real-time clock) battery
may need to be replaced.
Battery life is approximately
3–5 years.
First, reset the date and time
in your operating system. If
the problem persists, replace
the RTC battery. Contact a
Compaq Support Specialist.
Printer problems. Printer will not print. If you encounter printer
problems, refer to the
documentation that came
with your printer.