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1–2 Getting Started
Getting Information and Updates
Warranty and Support Guide
The Warranty and Support Guide describes the Compaq
commitment to repair or replace parts during the computer’s
warranty period and lists important Compaq telephone numbers.
In the event of a mechanical problem, contact Compaq, not the
retailer who sold you the computer. Keep the guide in a safe place
for future reference.
Replacing Parts and Upgrading
For hardware upgrade and installation instructions, see Chapter 6,
“Upgrading the Computer.”
If you have a problem and can’t resolve it after referring to this
information and to the Compaq Web site, contact Technical
Support. If the technician determines a replacement part is
necessary, you will receive the replacement part, with illustrated
instructions for removing the factory-installed part and replacing
it.
Locating SoftPaq Information
You can download original product drivers as well as the latest
updates and software fixes (known as SoftPaqs™) by going to the
Web site compaq.com/consumersupport and choosing “Drivers
& Downloads.”
When prompted, be prepared to enter your computer’s product
type, model, series, and operating system to access the SoftPaqs
for your computer. Follow the instructions in the Readme.txt file
or at the download site to install your software update.
Compaq can also deliver SoftPaqs automatically if you activate
Compaq Update. Press the Internet Help G button on your
keyboard for further information and direct access to SoftPaqs.