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8–14 Users Guide
Solutions
Games and Internet
Games
Symptom Problem Solution
Game frequently
stops responding or
locks up.
Minimum hardware
or software
requirements set by
manufacturer are
not met.
Review the game
packaging or call the
game’s manufacturer
to verify the
minimum hardware
and software
requirements.
Game was not set up
properly when
installed.
Reinstall the
program, noting any
settings and default
selections that
pertain to your
notebook, and
restart the game.
Internet
Symptom Problem Solution
Cannot connect to
the Internet.
Internet service
provider (ISP)
account is not set up
properly.
Verify Internet
settings or contact
your ISP for
assistance.
Modem is not set up
properly.
Reconnect the
modem, verifying the
telephone
line-to-wall jack
connection.
If no dial tone is
found, another
telephone handset
on the same line is
not on the receiver.
Verify that all
telephone handsets
on the same line are
on the receiver.