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DS8100A
6
6 TROUBLESHOOTING
NOTE
Before contacting your loc
it is suggested to save the
the Genius™ softw
al D
de
are config he device exact
model and serial number.
atalogic office or Datalogic Partner or ARC,
vice configuration to a *.ddc file by means of
uration program and check t
TROUBLESHOOTING GUIDE
Problem Suggestion
Power On:
the “Power On” LED is not lit.
•
• If using an external power supply (like PWR-
0 C source?
•
• If using C-BOX 100, does it have power
Che
26- pring
Is power connected?
12 ), is it connected to the A
If using rail power, does rail have power?
(check switch and LED)?
ck if you are referring to the
pin connector or to the C-BOX 100 s
clamp connectors.
• Measure voltage at pin 13 and 25 (for 26-pin
connector) or at spring clamp 1 and 2 (for
C-BOX 100).
On Line Mode:
the Master’s “Phase On” LED is not lit
(when external trigger activates).
nnectors.
TRIG/PS input?
nsor?
•
•
• d (if
• Check carefully if you are referring to the
26-pin connector or to the C-BOX 100 spring
clamp co
• Is sensor connected to EXT
• Is power supplied to photo se
• Is power supplied to one out of the two EXT
TRIG/PS (NPN output)?
Is one out of the two EXT TRIG/PS grounded
(PNP output)?
Are the photo sensor LEDs (if any) working
correctly?
Is the sensor/reflector system aligne
present)?
On Line Mode:
ase On” LED is
(no
reading results).
• configuration consistent with
tion
the Master’s “Ph
correctly lit but nothing happens
Is the software
the application condition (operating mode,
etc.)?
In the Genius™ software configura
program select the OPERATING MODES
folder and check for related parameters.
Serial On Line Mode:
the reader is not triggered (no reading
results).
•
enabled as “On Line options”
• erial trigger source correctly
connected and configured?
In the Genius™ program select the
OPERATING MODE folder and check if
serial on line is
parameter value.
• Are the Start-Stop strings correctly assigned?
Is the s
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