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64 | Troubleshooting
Send Error
(SMTP)
There is a problem in
SMTP.
Change to the available
server.
Send Error
(Wrong Config)
There is a problem on
the network interface
card.
Configure your network
interface card correctly.
[Stop Pressed] Stop/Clear has been
pressed during an
operation.
Try again.
Toner Empty
T
The toner cartridge
has run out. The
printer stops printing.
Press OK to toggle
the message to Stop
or Continue or Black
Only.
W Stop X
If the black
toner cartridge
is empty,
Black Only
message does
not appear.
You can select the
option among Stop,
Continue or Black Only
with the left/right arrow.
If you select Stop by
pressing OK on the
control panel, the printer
stops printing. If you
select Continue, the
printer keeps printing,
but the quality cannot be
guaranteed.
If you select Black Only,
the printer prints the data
in black. In this case, the
mono printing feature is
preset in the printer
properties.
When you copy, the
Black Start button will
be activated only with
this condition.
If you do not select any,
the printer will work as
Stop is selected.
Replace the toner
cartridge with a new one.
See "Replacing the toner
cartridge" on page 53.
Toner Exhausted
T
The lifespan of the
toner cartridge which
the arrow indicates is
reached.
This message appears
when the toner is
completely empty, and
your printer stops
printing. Replace the
corresponding toner
cartridge with a Dell-
genuine cartridge.
See "Replacing the toner
cartridge" on page 53.
Toner Low
T
The corresponding
toner cartridge is
almost empty.
Take out the toner
cartridge and thoroughly
shake it. By doing this,
you can temporarily
reestablish printing
operations.
MESSAGE MEANING
SUGGESTED
SOLUTIONS
Transfer Belt
Error
A problem has
occurred in the
transfer belt in the
printer.
Turn the power switch
off and on. If the problem
persists, call for service.
Tray
Paper Empty
There is no paper in
the tray.
Load paper in the tray.
Tray
Paper Mismatch
The paper size
specified in the printer
properties does not
match the paper you
are loading.
Load the correct paper in
the tray.
MESSAGE MEANING
SUGGESTED
SOLUTIONS