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40 Solving Problems
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Problems writing to a CD-RW drive
HINT: If you disable
standby mode to write to a
CD-RW drive, remember
to reenable standby mode
when you finish writing to
the CD.
DVD drive problems
HINT: Because of
different regions
worldwide and different
disc formats, not all DVD
titles work in all DVD
drives.
TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A
CD-RW DISC — For information on power conservation modes, see the Te l l
Me How help file or search for the keyword standby in Windows Help. To access
help files, see page 38.
CLOSE OTHER PROGRAMS — The CD-RW drive must receive a steady
stream of data when writing. If the stream is interrupted, an error occurs. Try
closing all programs before writing to the CD-RW.
TEST THE DRIVE WITH ANOTHER DVD — Insert another DVD to
eliminate the possibility that the original DVD is defective.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Click the Start
button, and then click My Computer. If the DVD drive is not listed, perform a
full scan with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
CLEAN THE DISC — See the Tell Me How help file for instructions on
cleaning your DVDs. To access help files, see page 38.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 70.