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Advanced Troubleshooting 67
4 When the tests are completed, if you are running the Dell Diagnostics
from the ResourceCD, remove the CD.
5 Close the test screen to return to the Main Menu screen. To exit the
Dell Diagnostics and restart the computer, close the Main Menu
screen.
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or
keyboard. All devices require a driver program.
A driver acts like a translator between the device and the programs that use
the device. Each device has its own set of specialized commands that only
its driver recognizes.
Many drivers, such as the keyboard driver, come with your Microsoft
®
Windows
®
operating system. You may need to install drivers if you:
• Upgrade your operating system
• Reinstall your operating system
• Connect or install a new device
If you experience a problem with any device, perform the steps in the
following sections to identify whether the driver is the source of your
problem and if necessary, to update the driver.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains your configuration
information for all devices from the system setup
program, memory, and various internal tests and displays
it in the device list in the left pane of the screen. The
device list may not display the names of all the
components installed on your computer or all devices
attached to your computer.
Parameters Allows you to customize the test by changing the test
settings.
Tab Function