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62 Advanced Troubleshooting
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Using System Restore
The Microsoft
®
Windows
®
XP operating system provides System Restore
to allow you to return your computer to an earlier operating state (without
affecting data files) if changes to the hardware, software, or other system
settings have left the computer in an undesirable operating state. See
Windows Help for information on using System Restore. To access
Windows Help, see page 38.
NOTICE: Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
Creating a Restore Point
1 Click the Start button.
2 Click Help and Support.
3 Click System Restore.
4 Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after installing a device driver, first try using Device
Driver Rollback (see page 68). If that is unsuccessful, then use System
Restore.
NOTICE: Before restoring the computer to an earlier operating state, save
and close all open files and close all open programs. Do not alter, open, or
delete any files or programs until the system restoration is complete.
Other failure. • Ensure that the cables are properly
connected from the hard drive, CD
drive, and DVD drive to the system
board (see page 83).
• If the problem persists, contact Dell
(see page 105).
Diagnostic Code Definition Corrective Action
GGGY
ABCD