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52 Solving Problems
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Printer Problems
HINT: Dell does not
cover the printer’s
warranty. If you need
technical assistance for
your printer, call the
printer’s manufacturer.
See the printer
documentation for the
correct phone number.
IF THE POWER LIGHT IS STEADY AMBER — The computer is receiving
electrical power, but an internal power problem might exist.
• Ensure that the voltage selection switch is set to match the AC power at your
location (see page 9).
• Ensure that the microprocessor power cable is securely connected to the
system board (see page 83).
• If the problem persists, contact Dell (see page 105).
IF THE POWER LIGHT IS BLINKING AMBER — A device might be
malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules (see page 90).
• Remove and then reinstall any cards (see page 86).
• Remove and then reinstall the video card, if applicable (see page 88).
• If the problem persists, contact Dell (see page 105).
ELIMINATE INTERFERENCE — Electrical appliances on the same circuit or
operating near the computer can cause interference. Other causes of interference
are:
•Power extension cables
• Keyboard and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION — See the printer documentation
for setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON — See the printer
documentation for power button information.
VERIFY THE PRINTER CABLE CONNECTIONS
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
computer as described in "Setting Up a Printer" on page 23.