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Advanced Troubleshooting 69
If Device Driver Rollback does not resolve the problem, then use System
Restore (see page 62) to return your computer to the operating state that
existed before you installed the new driver.
Using the Dell Dimension ResourceCD
If using Device Driver Rollback or System Restore (see page 62) does not
resolve the problem, then reinstall the driver from the Dell Dimension
ResourceCD:
1 With the Windows desktop displayed, insert the ResourceCD into the
CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go
to step 5.
2 When the ResourceCD installation program starts, follow the prompts
on the screen.
3 When the InstallShield Wizard Complete window appears, remove
the ResourceCD and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the ResourceCD into
the CD or DVD drive.
5 At the Welcome Dell System Owner screen, click Next.
HINT: The ResourceCD
displays drivers only for
hardware that came on
your computer. If you
installed additional
hardware, the drivers for
the new hardware might
not be displayed by the
ResourceCD. If those
drivers are not displayed,
exit the ResourceCD
program. For drivers
information, see the
documentation that came
with the device.
A message stating that the ResourceCD is detecting hardware in your
computer appears.
The drivers that are used by your computer are automatically displayed
in the My Drivers—The ResourceCD has identified these
components in your system window.
6 Click the driver that you want to reinstall and follow the instructions
on the screen.
If a particular driver is not listed, then that driver is not required by
your operating system.