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36 Setting Up Your Computer
www.dell.com | support.dell.com
IRREGULAR DIAL TONE —If you have voice mail service, you might hear an irregular dial tone
when you have messages. Contact your telephone company for instructions on restoring a dial tone.
T
URN OFF CALL WAITING (CATCH-PHONE)—See your telephone directory for instructions on
deactivating this feature. Then adjust the dial-up networking connection properties.
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab,
and then click Edit....
3 In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select
the proper code as listed in your telephone directory.
4 Click Apply and click OK.
5 Close the Phone and Modems Options window.
6 Close the Control Panel window.
V
ERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware and click Phone and Modem Options.
3 Click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem
is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E-Mail Problems
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — With the Outlook Express e-mail
program open, click File. If Work Offline has a check mark next to it, click the check mark to remove
it and connect to the Internet.
Transferring Information to a New Computer
The Microsoft
®
Windows
®
XP operating system provides a Files and Settings Transfer wizard
to move data from the source computer to the new computer. You can move data such as:
•E-mails
• Toolbar settings
•Window sizes
• Internet bookmarks
You can transfer the data to the new computer over a network or serial connection, or you
can store it on a removable medium, such as a writable CD or floppy disk.
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