Filter
Top Products
Contents 7
Video and Display Problems . . . . . . . . . . . . . . . . . . . . 87
If the display is blank
. . . . . . . . . . . . . . . . . . . . . . 87
If the display is difficult to read
. . . . . . . . . . . . . . . . . 88
If only part of the display is readable
. . . . . . . . . . . . . . 89
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 89
Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . 90
If you cannot save a file to a floppy drive
. . . . . . . . . . . . 90
If you have problems with a hard drive
. . . . . . . . . . . . . 91
PC Card Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 91
General Program Problems
. . . . . . . . . . . . . . . . . . . . . 92
A program crashes
. . . . . . . . . . . . . . . . . . . . . . . 92
A program stops responding
. . . . . . . . . . . . . . . . . . . 92
Error messages appear
. . . . . . . . . . . . . . . . . . . . . 92
If Your Computer Gets Wet
. . . . . . . . . . . . . . . . . . . . . 93
If You Drop or Damage Your Computer
. . . . . . . . . . . . . . 94
Resolving Other Technical Problems
. . . . . . . . . . . . . . . . 94
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . 95
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . 95
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . 96
Manually Reinstalling Drivers for Windows XP
. . . . . . . . . 97
Using System Restore
. . . . . . . . . . . . . . . . . . . . . . . 98
Creating a Restore Point
. . . . . . . . . . . . . . . . . . . . 98
Restoring the Computer to an Earlier Operating State
. . . . . . 98
Undoing the Last System Restore
. . . . . . . . . . . . . . . . 99
Resolving Software and Hardware Incompatibilities
. . . . . . . 99
3Y647bk0.book Page 7 Wednesday, April 2, 2003 3:24 PM