Dell A960 Printer User Manual


 
Contents 7
Using Dell Picture Studio . . . . . . . . . . . . . . . . . . . . . . 62
Access Dell Picture Studio
. . . . . . . . . . . . . . . . . . . 62
4 Ink Cartridge Maintenance
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 64
Aligning Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . 65
Cleaning the Ink Cartridge Nozzles
. . . . . . . . . . . . . . . . 67
5 Troubleshooting
Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Black and White Copy Quality Is Unsatisfactory
. . . . . . . . . 72
Fax Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 73
Printer Is Not Sending or Receiving Faxes
. . . . . . . . . . . . 73
Default Country Was Not Set
. . . . . . . . . . . . . . . . . . 74
Document Misfeeds or Jams . . . . . . . . . . . . . . . . . . . 77
Error Messages and Flashing Lights . . . . . . . . . . . . . . . . 78
Improving Print Quality
. . . . . . . . . . . . . . . . . . . . . . 80
Clean the Ink Cartridge Nozzles
. . . . . . . . . . . . . . . . . 81
Remove and Reinstall the Software
. . . . . . . . . . . . . . . 81
More Troubleshooting Options
. . . . . . . . . . . . . . . . . . . 82
6 Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 84
Automated Order-Status Service . . . . . . . . . . . . . . . . . . 84
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . . 85