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Troubleshooting Your System | 143
3 Restart the system, enter the System Setup program, and verify that
the controller is enabled and the drives appear in the System Setup
program.
See "Using the System Setup Program” on page 30.
If the problem persists, see "Getting Help" on page 162.
Troubleshooting a Storage Controller
NOTE:
When troubleshooting a SAS RAID controller, also see the
documentation for your operating system and the controller.
1 Enter the System Setup program and ensure that the SAS controller is
enabled. See "Using the System Setup Program" on page 30.
2 Restart the system and press the applicable key sequence to enter the
configuration utility program.
• <Ctrl><C> for a SAS 2008 daughter card
• <Ctrl><H> for LSI 9260
See the controller's documentation for information about configuration
settings.
3 Check the configuration settings, make any necessary corrections, and
restart the system.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
4 Turn off the system and attached peripherals, and disconnect the
system from its electrical outlet.
5 Remove the system-board assembly. See "Removing a System-Board
Assembly" on page 68.