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64 Solving Problems
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If only part of the display is readable
Scanner Problems
Drive Problems
NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help
file, see page 16.
If you cannot save a file to a floppy drive
SEE "ERROR MESSAGES"—If an error message appears, see page 61.
CONNECT AN EXTERNAL MONITOR —
1
Turn off your computer and connect an external monitor to the computer.
2
Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls.
If the external monitor works, the computer display or video controller may be defective. Contact Dell
(see page 102).
CHECK THE POWER CABLE CONNECTION — Ensure that the scanner power cable is firmly connected
to a working electrical power source and that the scanner is turned on.
CHECK THE SCANNER CABLE CONNECTION — Ensure that the scanner cable is firmly connected to the
computer and to the scanner.
UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.
REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.
ENSURE THAT WINDOWS
®
RECOGNIZES THE DRIVE — Click the Start button and click My
Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and
remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable
disk and restart the computer. Verify that the light is blinking, indicating normal operation.