Dell 9300 Personal Computer User Manual


 
62 Solving Problems
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IEEE 1394 Device Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
External keyboard problems
NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
OPERATING SYSTEM NOT FOUND Reinstall the hard drive. See page 83. If the problem persists,
contact Dell. See "Contacting Dell" on page 108.
A REQUIRED .DLL FILE WAS NOT FOUND The program that you are trying to open is missing an
essential file. Remove and then reinstall the program.
1
Click the
Start
button and click
Control Panel
.
2
Click
Add or Remove Programs
.
3
Select the program you want to remove.
4
Click
Remove
or
Change/Remove
and follow the prompts on the screen.
5
See the program documentation for installation instructions.
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY Insert a disk into the drive and try again.
ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR
ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS
1
Click the
Start
button and click
Control Panel
.
2
Click
Printers and Other Hardware
.
If your IEEE 1394 device is listed, Windows recognizes the device.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE
I
F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL
Contact Dell or the IEEE 1394 device manufacturer. See "Contacting Dell" on page 108.