Dell 6000 Laptop User Manual


 
Solving Problems 67
No sound from headphones
Touch Pad or Mouse Problems
TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
REINSTALL THE AUDIO DRIVER See "Reinstalling Drivers" on page 70.
RUN THE DELL DIAGNOSTICS See "When to Use the Dell Diagnostics" on page 51.
CHECK THE HEADPHONE CABLE CONNECTION Ensure that the headphone cable is securely inserted
into the headphone connector. For more information, see "Audio Connectors" on page 18.
ADJUST THE WINDOWS VOLUME CONTROL Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
CHECK THE TOUCH PAD SETTINGS
1
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
Mouse
.
3
Try adjusting the settings.
CHECK THE MOUSE CABLE Shut down the computer. Disconnect the mouse cable, check it for
damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.