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Troubleshooting 119
Windows XP
1
Click
Start
→
Control Panel
→
Add or Remove Programs
→
Programs and
Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
Windows Vista
1
Click
Start
→
Control Panel
→
Programs
→
Programs and Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
See the program documentation for installation instructions.
SECTOR NOT FOUND — The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard
drive. Run the Windows error-checking utility to check the file structure on
the hard drive. See Windows Help and Support for instructions (click
Start
→ Help and Support). If a large number of sectors are defective, back up
the data (if possible), and then reformat the hard drive.
SEEK ERROR — The operating system cannot find a specific track on the
hard drive.
SHUTDOWN FAILURE — A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 107).
TIME-OF-DAY CLOCK LOST POWER — System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system
setup program, then immediately exit the program (see "System Setup
Screens" on page 180). If the message reappears, contact Dell (see
"Contacting Dell" on page 170).
TIME-OF-DAY CLOCK STOPPED — The reserve battery that supports the system
configuration settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists, contact Dell
(see "Contacting Dell" on page 170).
book.book Page 119 Monday, April 14, 2008 4:23 PM