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Troubleshooting 137
Windows Vista
1
Click the Windows Vista start button
,
and right-click
Computer
.
2
Click
Properties
→
Device Manager
.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
3
Right-click the device for which the new driver was installed and click
Properties
.
4
Click the
Drivers
tab
→
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, use System Restore
(see "Restoring Your Operating System" on page 140) to return your computer
to the operating state that existed before you installed the new driver.
Using the Drivers and Utilities Media
If using
Device Driver Rollback or System Restore (see "Restoring Your
Operating System" on page 140) does not resolve the problem, reinstall the
driver from your Drivers and Utilities media.
1
With the Windows desktop displayed, insert your
Drivers and Utilities media
.
If this is your first time to use your
Drivers and Utilities media
, continue
to step 2. If not, proceed to step 5.
2
When the
Drivers and Utilities
installation program starts, follow the
prompts on the screen.
NOTE: In most cases, the Drivers and Utilities program starts running
automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the autorcd.exe file.
3
When the
InstallShield Wizard Complete
window appears, remove the
Drivers and Utilities disc
and click
Finish
to restart the computer.
4
When you see the Windows desktop, reinsert the
Drivers and Utilities disc
.
book.book Page 137 Monday, April 14, 2008 4:23 PM