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T-Mobile TM-G5240 Wireless Router User Manual
Version 0.7 041807
74
When running the CD Install Wizard I can’t get past the cabling
steps
This means the computer you are running the CD with can not communicate with the
wireless router. Try the following:
1. Check that your cables are correct based on the images in the CD Wizard and then
see the text in the troubleshooting issue I can’t connect to the internet.
2. Re-run the CD, ensure all lights are on for the router before moving past step 9.
I’m prompted for a username and password when opening my
Web browser
It is most likely that your DSL (PPPoE) software installed on your computer is requesting
this information. Since the TM-G5240 will now authenticate and connect you to your DSL
service, you must disable or uninstall any PPPoE software from your computer. PPPoE
software will not work behind your TM-G5240. Please contact your Internet Service
Provider for assistance.
I want to use a broadband modem with a USB connection
The TM-G5240 only works with a modem with an Ethernet connection. Most modems will
offer both USB and Ethernet. Disconnect the USB connection before starting the
installation procedure. If your modem has only a USB connection, contact your Internet
Service Provider for assistance.
The CD will not run when I insert it into the CD-ROM drive
The autorun function of your CD drive may be disabled. To manually launch the Setup
Wizard:
1. On your computer, click Start > Run.
2. At the Run box, type d:/Installation_Wizard.exe (d is the drive letter for your CD-
ROM drive).
3. Click OK to start the Setup Wizard.