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Troubleshooting 143
4. Turn on the printer and make sure that READY appears on the LCD screen.
5. Press the r Right button to enter Menu mode.
6. Press the d Down or u Up button to display TEST PRINT, and then press the OK or
r Right button.
7. Press the d Down or u Up button to display NOZZLE CHECK, and then press the OK or
r Right button.
8. Press the OK button to start printing a nozzle check pattern.
A test page prints showing a nozzle check pattern. If the pattern has gaps, you need to
clean the print head.
& See “Cleaning the Print Head” on page 131.
❏ If the test page prints, the problem probably lies in your software settings, the cable, or
your computer. It is also possible that your software may not be installed correctly. Try
uninstalling your software and reinstalling it.
& See “Uninstalling the Printer Software” on page 16.
❏ If the test page does not print, you may have a problem with your printer. Try the
suggestions in the following section.
& See “The Printer Does Not Print” on page 160.
Checking Printer Status
For Windows
Note:
When you use your printer as a shared printer on a network with the following combinations of
computers, the client operating systems are not able to communicate with the printer, so that some
functions are not available for that particular client.
Server Client
Windows 7/Windows Vista/Windows
XP/Windows Server 2003/Windows Server
2008
Windows 2000
Windows 2000 Windows 7/Windows Vista/Windows
XP/Windows Server 2003/Windows Server
2008