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Solving Problems
57
There is no sound.
■
Press the right side of the
Volume
button on the remote control
to turn up the sound.
■
Press the
A/VMute
button on the remote control to make sure
this feature is not enabled.
■
Make sure the right source is selected. Press the
Source
button on
top of the projector to select the right source.
■
Make sure the volume on your computer or video source is not
turned all the way down or muted. See your Windows or
Macintosh online help for instructions. Also, make sure the cables
are connected correctly, as described in Chapter 1.
■
Make sure the correct Audio Input signal is selected on the
projector’s Audio menu; see page 41 for instructions.
Problems with the Remote Control
The projector doesn’t respond to remote control commands.
■
Make sure the remote control is turned on.
■
The remote control batteries may be low on power or inserted
incorrectly. Check or replace them following the instructions on
page 31.
■
Dim the room lights, turn off any fluorescent lights, and move the
projector away from direct sunlight. Strong lighting, especially
fluorescent lights, may affect the projector’s infrared receiver.
■
Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.
■
Make sure you are within 32 feet of the projector and within a 30°
horizontal or 15° vertical angle of the infrared receiver on the
front of the projector.
■
If you’re having trouble using the remote control as a wireless
mouse, make sure the mouse cable is securely connected to both
ends. See Chapter 1 for details.
R/C switch