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Where To Get Help
EPSON provides technical assistance through electronic support
services and automated telephone services 24 hours a day, as listed in
the following table:
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your Owner’s Kit. This is the fastest way to speak to a live
representative, and it’s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak to a projector support specialist by dialing one of
these numbers (toll or long distance charges may apply):
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
Before you call, please have the following information ready:
■
Product name (EPSON PowerLite 50c or 70c)
■
Product serial number (located on the bottom of the projector)
■
Video source (computer, DVD player, etc.) and how it’s
connected
■
Description of the problem
Service Access
World Wide Web
Technical Support
From the Internet, you can reach EPSON’s product support page at
http://support.epson.com. After selecting your product, you can view
frequently asked questions and answers, download product documentation,
and receive technical advice through e-mail.
Automated Telephone
Services
A variety of automated help services are available 24 hours a day, seven days
a week. To use these services, you must have a touch tone telephone and
call (800) 922-8911.
Presenters Online Access tips, templates, and training for developing successful presentations
at http://www.presentersonline.com
note
You can purchase screens,
carrying cases, or other
accessories from EPSON by
calling (800) 873-7766; in
Canada, please call
(800) 873-7766 for dealer
referral. To purchase
accessories online or view
EPSON’s complete product
catalog, visit the EPSON
Store at www.epsonstore.com
(U.S. sales only). To see our
f
ull line of multimedia
p
rojectors, go to
www.epson.com/mul_proj.