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7-6
Troubleshooting
Single-sheet paper loading or feeding problems
The printer does not load single-sheet paper or does not feed
it properly.
Cause What to do
The paper release lever is set
to a tractor position.
Set the paper release lever to the
single-sheet position. For more
information on setting the paper
release lever, see Chapter 2.
Continuous paper is in the
paper path.
Set the paper release lever to the
appropriate tractor position and press
the
Load/Eject
button to feed the
continuous paper to the standby
position. Then set the paper release
lever to the single-sheet position. (See
“Switching to printing on single
sheets” on page 2-29 for more
information.)
The paper on the paper
guide is positioned too far to
the right for the printer to
detect that it is there.
Move the paper a little to the left.
Single-sheet paper is not
loaded properly.
See Chapter 3 for instructions on
loading single-sheet paper.
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Release Lever” on
page 2-2.
Your paper is creased, old,
too thin, or too thick.
See the paper specifications in
Appendix C and use new, clean sheets
of paper.