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Customer Support Information
Your dealer
Don’t forget that your dealer can often help identify and resolve
problems. The dealer should always be the first call for advice on
problems. They can often solve problems quickly and easily as
well as give you advice on the next step to take.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our
clients have access to advice. Operators on the Helpdesk can aid
you in diagnosing hardware and software problems. They can
also advise you on the latest EPSON products and where the
nearest dealer or service agent is located. Many types of queries
are answered here.
The Helpdesk numbers are:
We encourage you to have all the relevant information on hand
when you ring. The more information you prepare, the faster we
can help solve the problem. This information includes the
User’s
Guide
for your EPSON product, type of computer, operating
system, application programs, and any other information you feel
is required.
For Singapore Users
Contact the telephone and fax numbers below:
Phone: (02) 9903 9040
Fax: (02) 9903 9189
Phone: (065) 337-7911
Fax: (065) 334-1185