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Contacting Customer Support
If your printer is not operating properly and you cannot solve
your problem with the troubleshooting information in this
guide, in online help, or in EPSON Answers, contact EPSON
customer support for assistance.
We will be able to help you much more quickly if you are able
to give the exact information indicated below.
Serial number of your printer:
(The serial number label is on the back of the printer.)
Printer model:
Brand and model of your computer:
Printer software version:
(Click About on the printer driver’s Main menu.)
Version of Windows (95, 3.1, etc.) you are using now:
Names and version numbers of programs you normally use
with your printer:
For United Kingdom and the Republic of Ireland users
If you purchased your printer in the UK or the Republic of
Ireland, Epson (UK) Limited provides a range of customer
services and technical support.
Note:
For customers in the Republic of Ireland, please use the correct
dialling codes when dialling the UK telephone numbers listed in the
following section. For example, the Enquiry Desk fax number, 01442
227271 should be dialled as 0044 1442 227271 from the Republic of
Ireland.
L
Hawaii2 Ref. Guide
Rev.b
A5 size Chapter 6
06-02-97 DR, pass 0
6-30
Troubleshooting