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Your software is not properly
set up for your printer.
Make sure that your printer is selected
in your software.
Install or reinstall the printer software
as described in Chapter 2.
Nothing prints and several of the control panel lights are on or
flashing.
Cause What to do
Several common printer
errors have occurred at once.
Use the table in “Error indicators”
earlier in this chapter to determine
what combination of errors may have
occurred, and apply the recommended
solutions.
The printer sounds like it is printing, but nothing prints.
Cause What to do
The print head nozzles are
clogged.
Clean the print head. See “Cleaning
the Print Head” later in this chapter. If
this does not work after a few trials,
please contact your dealer.
One or both of the ink
cartridges are older than six
months or beyond the date
on the packaging.
Try cleaning the print head. If that
does not solve the problem, replace
the ink cartridges as needed. If both
and lights are off, see “Ink
Cartridge Problems” later in this
chapter.
6
Troubleshooting
R
Hawaii2 Ref. Guide
Rev.b
A5 size Chapter 6
06-02-97 DR, pass 0
Troubleshooting
6-9