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Problems and Solutions
This section divides printer problems into five sections:
Power supply . . . . page 6-7
Operation . . . . . . . page 6-8
Paper handling . . . page 6-13
Printing quality . . . page 6-16
Go to the section that most likely contains the source of the
problem, and look for the description that matches the
problem. The causes and solutions are listed from the most
likely to the least likely, so try them in the order that they are
written until the problem is solved.
Power supply
The lights come on briefly but then go off and stay off.
Cause What to do
The printer’s voltage rating
does not match the voltage of
your electrical outlet.
Check the printer and outlet voltage
ratings. If the voltages do not match,
unplug the printer immediately and
contact your dealer.
Warning:
Do not reconnect the power cord to an
electrical outlet that does not have
matching voltage.
6
Troubleshooting
R
Hawaii2 Ref. Guide
Rev.b
A5 size Chapter 6
06-02-97 DR, pass 0
Troubleshooting
6-7