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The New Hardware Found screen appears even though the
printer software has already been installed.
Cause What to do
The error may occur in
Windows 95 system.
Click
Do not install a driver
[Windows will not prompt you
again]
, then click
OK
.
Paper handling
Paper does not feed properly from the sheet feeder.
Cause What to do
Too many sheets are loaded
in the sheet feeder.
Take the paper stack out of the feeder,
remove some sheets, and reload the
stack. Load paper only up to the arrow
mark on the left edge guide.
The edge guides are not set
correctly.
Adjust the guides against the stack of
paper. See “Loading Paper” in
Chapter 2.
Paper is jammed in the paper
path.
Turn off the printer and gently pull all
of the paper out of the printer. If it
tears and pieces remain inside the
printer, open the printer cover; then
remove any remaining pieces of paper.
The paper is curled or folded. Use flat, undamaged paper.
The paper is old or creased. Use only new, smooth sheets of paper.
The paper’s size is not
compatible with the printer.
Use paper that meets the paper
requirements for this printer. See
“Paper” in Appendix B.
6
Troubleshooting
R
Hawaii2 Ref. Guide
Rev.b
A5 size Chapter 6
06-02-97 DR, pass 0
Troubleshooting
6-13