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Troubleshooting
6-3
Running a Printer Check
You can run a printer check to determine whether the problem
comes from the printer itself or some other source.
◗ If the results are satisfactory, the problem lies in software
settings, the interface cable, or your computer.
◗ If the printer check does not print correctly, there is a
problem with your printer. See the suggestions in this
chapter for possible solutions.
Follow these steps to check the printer:
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure paper is loaded in the printer.
B
or
A When an ink out light flashes, your ink supply is low. Make
sure you have a replacement cartridge.
B
or
A
When an ink out light comes on, you need to replace the ink
cartridge. See page 5-4 for instructions.
P
The power light is on when the printer is on. The power light
flashes when the printer is receiving a print job or performing a
maintenance operation such as cleaning the print head.
P S B A
When the power and paper out lights flash and the ink out
lights are on, you have a carriage error. Turn the printer off by
pressing the
P
power button, wait several seconds, then turn it
on again. Contact EPSON as described in the Introduction if
the problem continues.
P S B A
When all the lights flash, your printer may have an internal
error. Turn the printer off by pressing the
P
power button,
wait several seconds, then turn it on again. Contact EPSON as
described in the Introduction if the problem continues.