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Troubleshooting
6-11
A
B
black or
A
color ink out light is flashing or on
The
S
and
P
lights are flashing
All the lights are flashing
The printer has finished charging the ink cartridge, but the
P
power light is
still flashing
Possible cause Solution
If flashing, the ink supply is
getting low.
You need to replace the indicated ink cartridge soon. Make sure
you have a new cartridge, then see page 5-4 for instructions.
If on, the ink cartridge is
empty.
You must replace the indicated ink cartridge; see page 5-4 for
instructions.
Possible cause Solution
A carriage error has
occurred.
Remove any paper in the printer. Press the
E load/eject button for
about 30 seconds. Then press it again. Turn the printer off, wait a
few seconds, and then turn it on and try printing again. If the error
is not cleared, contact EPSON as described in the Introduction.
Possible cause Solution
You haven’t removed all
the packing material from
the printer.
Remove the packing material, following the instructions on the
Notice Sheet in the box.
An internal error may have
occurred.
Turn off your printer, wait a few seconds, and turn it on again. If
the lights still flash or stay on, contact EPSON as described in the
Introduction.
Possible cause Solution
The ink cartridge clamp isn’t
locked down.
Press down on the clamp to lock it into place.
Packing material remains in
the printer.
Remove the packing material, following the instructions on the
Notice Sheet in the box.
The printer needs to
initialize.
If the printer is not moving or making noise, but the light is still
flashing after 5 minutes have passed, turn the printer off. If the
light is still flashing when you turn it back on, contact EPSON as
described in the Introduction.
The printer may be
receiving data from the
computer.
Turn the printer and computer off. Disconnect the printer from the
computer. Turn the printer on. If the light continues to flash for
more than 5 minutes, contact EPSON as described in the
Introduction.