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My Dye-
Sublimation
prints look very
dithered or
pixelated.
Symptoms: prints do not look smooth or continuous, but
rather grainy and unclear.
■
Some applications have selections you must
enable in order for PrimeraPro to use its own
dither patterns. For best output, you should
always use PrimeraProÕs dither patterns. Refer to
your application programÕs instruction manual
or contact the software manufacturer for details
on how such selections are enabled.
■
For best photo-realistic output, you should
always use high resolution 24 bit images. If
scanning an image, always scan the image at a 24
bit color setting, at the same resolution at which
you will be printing, and at 300 dpi. If you
stretch or Òblow upÓ a small or low resolution
image, you will always get a pixelated or grainy
effect when printing.
The printerÕs top
cover wonÕt shut.
Symptoms: something seems to be in the way and IÕm
afraid to push harder.
■
Check that the ribbon is seated properly in the
Ribbon Cartridge.
■
Check that nothing did in fact fall into the printer.
Then, go ahead and push slightly harder. A
microswitch and the ribbonÕs locating cam both
have to engage, and this requires some pressure
as the cover is closed.
The paper feeds
and acts like itÕs
printing, but
nothing is
printed.
Symptoms: printer sounds like everything is fine, but no
image.
■
Oh-oh. You may have loaded the ribbon upside
down. Open the printerÕs top cover and check
whatÕs happened. If you did load it upside down,
youÕll see lots of gooey ink all over the print head.
Give the print head a really thorough cleaning;
maybe twice (see Section 10 for print head
cleaning instructions). Be careful not to damage
the head.
■
The ribbon may have been loaded backwards.
This caused no harm. Just turn it around so that
the supply end is towards the back of the printer
and the take-up is towards the front.
■
Check the application program. You may have
sent down a request to print absolutely nothing.