Fujitsu FI-5000N Scanner User Manual


 
AP-2
Caution on fingerprint sensor usage
Discharge static electricity from your finger by touching a metallic object before placing
your finger on the sensor. Static electricity may cause a sensor failure. This procedure is
particularly important in dry winter season.
Do not scratch, or pick at the sensor with a sharp-pointed item. This can damage the sen-
sor.
Do not rub the surface with your fingernail or hard item. This can damage the surface and
lead to failure.
Do not touch the surface with a muddy or dirty finger which may damage, or contaminate
the surface leading to failure.
Do not put a sticker on the sensor or paint its surface. This can lead to failure.
The following may cause difficulties in capturing fingerprints. Clean the sensor on a regular
basis.
- Sensor surface is dirty with dust or fat content from finger.
- Sensor surface is moist with perspiration
- Sensor surface is moist with dew condensation
If the following problems occur, clean the sensor surface. The situation may improve.
"Processing... Remove your finger from the sensor" message keeps appearing.
Registration or authentication failures occur frequently.
When cleaning the sensor, use a dry lint-free cloth and wipe it gently.
ATTENTION
The following finger conditions may cause a registration or authentication
failure.
The skin of finger gets rough or is extremely dry.
The finger surface is wounded or has suffered an abrasion so that the
fingerprint mark becomes thin.
The fingerprint has been changed due to a rapid gain or loss of weight.
Washing, wiping, or using a different finger may improve the situation.