Gateway 980 Server User Manual


 
87
Troubleshooting
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BIOS
The settings in the BIOS Setup utility are not retained
Replace the CMOS battery. For more information, see “Replacing the
CMOS battery” on page 71.
Beeps Description Troubleshooting steps
1 The memory refresh circuitry on the
system board is faulty.
Reseat the memory or replace with
modules you know are good.
2 Parity error in the first 64 KB of memory. Same as for 1 beep.
3 Memory failure in first 64 KB. Same as for 1 beep.
4 Memory failure in first 64 KB of
memory, or Timer 1 on the system
board is not functioning.
Remove all expansion cards.
If the beep code occurs even when all
expansion cards have been removed,
the system board is at fault.
If the beep code does not occur when
the expansion cards have been
removed, one of the cards is causing
the problem. Install the cards one at a
time until the problem happens again.
When the beep code returns, the most
recent card you installed is at fault.
5 A processor on the system board
generated an error.
Same as for 4 beeps.
6 The keyboard controller (8042) may be
defective. The BIOS cannot switch to
Protected mode.
Same as for 4 beeps.
7 The processor generated an exception
interrupt.
Same as for 4 beeps.
8 The server’s video memory is faulty.
This is not a fatal error.
The system board may be faulty.
9 The ROM checksum value does not
match the value encoded in the BIOS.
Same as for 4 beeps.
10 The shutdown register for CMOS RAM
failed.
Same as for 4 beeps.
11 The external cache is faulty. Same as for 4 beeps.