87
Troubleshooting
www.gateway.com
BIOS
The settings in the BIOS Setup utility are not retained
■ Replace the CMOS battery. For more information, see “Replacing the
CMOS battery” on page 71.
Beeps Description Troubleshooting steps
1 The memory refresh circuitry on the
system board is faulty.
Reseat the memory or replace with
modules you know are good.
2 Parity error in the first 64 KB of memory. Same as for 1 beep.
3 Memory failure in first 64 KB. Same as for 1 beep.
4 Memory failure in first 64 KB of
memory, or Timer 1 on the system
board is not functioning.
Remove all expansion cards.
■
If the beep code occurs even when all
expansion cards have been removed,
the system board is at fault.
■
If the beep code does not occur when
the expansion cards have been
removed, one of the cards is causing
the problem. Install the cards one at a
time until the problem happens again.
When the beep code returns, the most
recent card you installed is at fault.
5 A processor on the system board
generated an error.
Same as for 4 beeps.
6 The keyboard controller (8042) may be
defective. The BIOS cannot switch to
Protected mode.
Same as for 4 beeps.
7 The processor generated an exception
interrupt.
Same as for 4 beeps.
8 The server’s video memory is faulty.
This is not a fatal error.
The system board may be faulty.
9 The ROM checksum value does not
match the value encoded in the BIOS.
Same as for 4 beeps.
10 The shutdown register for CMOS RAM
failed.
Same as for 4 beeps.
11 The external cache is faulty. Same as for 4 beeps.