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Troubleshooting
www.gateway.com
The master boot record is corrupted
■ In a Windows network operating system, repair the master boot record
using FDISK.
To repair the master boot record:
■ At a DOS command prompt, type fdisk/mbr, then press ENTER.
You need to troubleshoot an IDE hard drive
■ Use the GWScan utility to test a hard drive’s ability to read data and to
measure seek times and transfer rates. GWScan can also repair some errors
that may develop on IDE hard drives.
To download the GWScan utility:
■ Search for the utility at support.gateway.com. For information about
how to use GWScan, go to:
ftp://ftp.gateway.com/pub/hardware_support/drivers/
win3.x_and_dos/mass_storage/hard_drives/7510801.txt
Internet
See also Modem.
You cannot connect to the Internet
■ Make sure that your account with your Internet Service Provider (ISP) is
set up correctly. Contact your ISP technical support for help.
■ Make sure that you do not have a problem with your modem. For more
information, see “Modem (telephone dial-up)” on page 92.