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Troubleshooting
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■ Open your server and make sure that the cables are connected correctly
to the diskette drive and the system board. The red-striped edge of the data
ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette
drive (typically on the side farthest from the power supply connection).
If necessary, reverse one end of the cable so the red-striped edge of the
data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins
are not bent or misaligned. For more information, see “Installing an IDE
drive” on page 35.
Expansion cards
Your server does not recognize an expansion card
■ Restart your server.
■ Make sure that you have installed the necessary software or driver. For more
information, see the card’s documentation.
■ Reseat the card. For more information, see “Installing PCI expansion cards”
on page 47.
■ Install the card in a different slot.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
■ If a diskette is in the diskette drive, eject it and restart your server by
pressing the reset button.
■ Restart your server by pressing the reset button.
■ Use GWScan to test the hard drive. For more information, see “You need
to troubleshoot an IDE hard drive” on page 91.
■ Open your server and make sure that the cables are connected correctly
to the hard drive and the system board. For more information, see
“Installing a SCSI hard drive” on page 42.
■ If your server has been subjected to static electricity or physical shock, you
may need to reinstall the operating system.