www.gateway.com
81
You are having problems with a SATA drive
• For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the BIOS has
recognized the drive.
• Make sure that the power cable and SATA cables are attached securely to the drive cage.
• If the drive is not detected, try a different SATA port.
• Try swapping SATA cables between drives to determine if the cable is defective.
• Try listening to the drive to determine if the drive is spinning up. If not, the drive may be
defective.
The master boot record is corrupted
• In a Windows network operating system, repair the master boot record using FDISK.
To repair the master boot record:
• At a DOS command prompt, type fdisk/mbr, then press ENTER.
Internet
See also Modem.
You cannot connect to the Internet
• Make sure that your account with your Internet Service Provider (ISP) is set up correctly.
Contact your ISP technical support for help.
• Make sure that you do not have a problem with your modem.
Keyboard
Liquid has been spilled into the keyboard
• If you spilled liquid in the keyboard, turn off your server and unplug the keyboard. Clean
the keyboard and turn it upside down to drain it. Let the keyboard dry before using it
again. If the keyboard does not work after it dries, you may need to replace it. This type
of damage is not covered by your server’s warranty.
Memory
Memory errors were detected during server start up
• Open your server and make sure that the memory modules are installed correctly. For
instructions, see “Installing memory” on page 36.
• A memory module may be defective. If possible, try another memory module and see if
the error repeats.
Monitor
Your server is running but there is no picture
• Adjust the brightness and contrast controls to the center position.
• Make sure that the monitor is plugged in and turned on. If the monitor is turned on, the
power LED should be lit.
• Check the port and cable for bent or damaged pins.
• Connect your monitor to another computer, or connect a monitor that you know works
to your server.
The color is not uniform
Make sure that the monitor warms up for at least 30 minutes before making a final judgment
about color uniformity.