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CHAPTER 6: Troubleshooting
122
Telephone numbers
Gateway offers a wide range of customer service, Customer
Care, and information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone
to get answers to your questions:
Service description How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118
(US and Canada)
Resource Service description How to reach
Answers by
Gateway
Get tutorial assistance for
hardware and software issues.
www.gateway.com/answers
Gateway
Customer
Care
Talk to a Gateway Customer
Care representative about a
non-tutorial technical support
question.
(See “Before calling Gateway
Customer Care” on page 121
before calling)
TDD Customer Care (for hearing
impaired) is available:
Weekdays 8:00 a.m. - 10:00 p.m.
Pacific Time
Weekends 8:00 a.m. - 7:00 p.m.
Pacific Time
Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the front or side of
your computer.
605-232-2191
Sales,
accounting,
and
warranty
Get information about available
systems, pricing, orders, billing
statements, warranty service, or
other non-technical issues.
800-846-2000 (US)
888-387-7752 (Canada)
8512066.book Page 122 Tuesday, January 16, 2007 11:02 AM