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Page 230 Troubleshooting Tips
I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
(continued)
Check the following on your computer:
(continued)
■ Make sure you are not running another
program, such as WinFax, CompuServe,
or America Online, that uses the serial
port you selected in the Setup dialog box.
■ Make sure your modem resets before
you try again. (Turn off your modem,
wait a minute, then turn it back on.)
Check the following on your handheld:
■ Confirm that the telephone cable is
securely attached to your modem.
■ Make sure the dialing instruction dials
the correct phone number.
■ If you need to dial an outside line prefix,
make sure you selected the Dial Prefix
option on your handheld and entered the
correct code.
■ If the telephone line you are using has
Call Waiting, make sure you selected the
Disable call waiting option under
Modem Sync Phone Setup on your
handheld and entered the correct code.
■ Make sure the telephone line you are
using is not noisy, which can interrupt
communications.
■ If you are using an external modem,
make sure your modem resets before
you try again. (Turn off your modem,
wait a minute, then turn it back on.)
■ Check the batteries in your modem and
replace them if necessary.