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6-146-14
6-146-14
6-14 Troubleshooting and Maintenance
Miscellaneous ProblemsMiscellaneous Problems
Miscellaneous ProblemsMiscellaneous Problems
Miscellaneous Problems
Symptoms Solutions
Back of newspaper print shows through. The copy has Press the Lighter/Darker button. Press the Minus (–) button to
picked up part of an image from the wrong side of the lighten your copy. The dot moves to the left. Press the Select/Resume
original. button.
Thin, colored objects or lines contain black spots. Turn off TE (Text Enhancement). Press the Menu button until
TE appears on the display. Press the Plus (+) or Minus (–) button
to turn TE off and then press the Select/Resume button.
White lines appear between adjacent black and The print cartridges might need to be aligned. Press the Menu button
colored areas. until Align Cartridges appears on the display. Press the
Select/Resume button. Discard the printed page when alignment
is complete.
Unwanted dots appear in the background. This might occur if you’re copying from a gray or pastel original.
Do one of the following:
• Press the Lighter/Darker button. Press the Minus (–) button
to lighten your copy. The dot moves to the left. Press the
Select/Resume button.
• Press the Color Intensity button. Press the Minus (–) button
to make your copy paler. The dot moves to the left. Press the
Select/Resume button.
A halo effect, with dark splotchy patches, occurs in Press the Lighter/Darker button. Press the Minus (–) button to
dark areas such as black hair. lighten your copy. The dot moves to the left. Press the
Select/Resume button.
Thin, white, vertical lines appear in my copy. Call HP Support Services. Refer to “HP Support Services” later in
this chapter for more information.
I want to Reduce/Enlarge something to a specific Press and hold down the Reduce/Enlarge button and then press
percentage. the Plus (+) or Minus (–) buttons until the specific percentage
appears. Press the Select/Resume button.
I want to use Reduce/Enlarge in English sizes, but Press the Menu button until Copy Paper Size appears on the display.
metric sizes are displayed. Press the Plus (+) or Minus (–) buttons until Letter or Legal appears,
and then press the Select/Resume button.