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Troubleshooting the RILOE II 173
Troubleshooting the RILOE II
In this section
Supported client operating systems and browsers..................................................................................... 173
Supported hardware and software ......................................................................................................... 173
Server PCI Slot and Cable Matrix........................................................................................................... 174
Network connection problems ............................................................................................................... 176
Alert and trap problems ........................................................................................................................ 177
NetWare initialization errors................................................................................................................. 177
Miscellaneous problems........................................................................................................................ 178
Troubleshooting the host server .............................................................................................................. 181
Directory Services errors ....................................................................................................................... 185
This section discusses common issues that may arise when working with the RILOE II and offers possible
causes and solutions.
Supported client operating systems and browsers
Operating system Internet Explorer 6.0 SP1
Mozilla Firefox
1.7.5
Mozilla Firefox 1.0.2
Windows® 2000
Professional
Yes No No
Windows® XP Yes No No
Microsoft® Windows
Server™ 2003
Yes No NO
Red Hat Enterprise
Desktop 4.00
No No No
Novell Linux Desktop 9 No No No
Supported hardware and software
You can use RILOE II in ProLiant servers and selected HP servers. For a detailed list of supported servers,
See the "Server PCI slot and cable matrix (on page 174)" section.
You can use RILOE II with the following network operating systems:
• Microsoft®
• Microsoft® Windows 2000 Server, Advanced Server (SP 3 & SP4)
• Microsoft® Windows Server™ 2003, Standard Edition, Web Edition, Enterprise Edition, SBS
Edition, x64 bit Edition (base edition and SP1)
• Novell
• NetWare 5.1
• NetWare 6.5
• Linux®