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Troubleshooting the RILOE II 178
NetWare error message table
Error message Action
Adapter IRQ or memory
settings not set
Run the System Configuration
Utility.
Unable to allocate resource
tag
Apply any relevant NetWare
patches. Contact your service
provider.
Unable to register
NetWare hardware options
Apply any relevant NetWare
patches. Run Diagnostics on the
RILOE II.
Remote Insight interface
type unknown
Upgrade CPQRI.NLM to a newer
version.
Unable to initialize the
RILOE II
Run Diagnostics on the RILOE II.
Unable to allocate memory
Check available NetWare
resources.
RILOE II not found
The RILOE II board is not installed
in the server. The board must be
installed before loading the device
driver.
Miscellaneous problems
The following sections provide troubleshooting information for miscellaneous errors.
Accessing System Partition Utilities
When booting a ProLiant server configured with a RILOE II and F10 is selected to access the System
Partition Utilities, an error message may be displayed stating that the system is not configured. The error
message is false. The server is properly configured.
After entering the date and time and pressing Enter, the server immediately reboots. The System Partition
Utility options are never displayed. The problem recurs on subsequent reboots when F10 is pressed.
NOTE: The problem does not occur when pressing F8 to access RBSU.
To access the System Partition Utilities:
1. Remove the RILOE II and reboot the server.
2. Press F10 to access the System Partition Utilities.
Inability to reboot the server
If you added the RILOE II board to a previously configured server, run RBSU F8 to properly configure the
RILOE II with the server information. See Configuring the RILOE II (on page 19) for more information on
using RBSU F8.
Make sure the RILOE II is installed in a supported PCI slot. For more information, See the "Server PCI slot
and cable matrix" ("Server PCI Slot and Cable Matrix" on page 174) to verify the PCI slot configuration
for the server. If the server is not listed, See the HP website (http://www.hp.com/servers/lights-out
) for an
updated table.