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202 Solving problems with the printer
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Toner smear
● There is excess toner on the paper. Reprint the page.
● The fusing rollers have excess toner on them. Print 5 to 10 pages
to clean the excess toner from the rollers.
● The media does not meet HP specifications (seepage67). Use
media that meets HP media specifications.
● The toner cartridge is defective. Replace the toner cartridge for
the color that is smearing.
● The fusing assembly is defective. Replace the fuser kit.
● There is excess toner in the printer. Print 5 to 10 pages to clear
the excess toner, and clean the printer (see page 148
).
● The transfer roller is not seated correctly. Remove and reseat the
transfer roller.
● A label or a piece of paper may be stuck to the transfer belt or a
roller on the transfer belt. Remove the label or piece of paper.