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Chapter 9 203
Ghosting
Full-page ghosting occurs when an image prints in full color on one
page, but a faded copy of it is also seen on the following page.
● Replace the transfer kit.
● If the imaging drum is near end of life, replace it.
● If the toner cartridge is near end of life, replace it.
● The media you are using is not within specifications. Try a
different type of paper.
Gray streaks
● The paper does not meet HP paper specifications or is stored
improperly.
● The printer operating environment does not meet specifications.
● The toner cartridge is defective. Replace the black toner
cartridge.
● There is excess toner inside of the printer. Clean the printer (see
page 148).
● The imaging drum is defective or at the end of its life. Replace the
drum kit.
Irregular, raised streaks
To diagnose this print quality problem, lay the printed page on a hard
smooth surface, and feel the streaks of toner. The spots or streaks will
not look raised, but will feel raised to the touch.
● Make sure that all media is cleared from the paper path (see
page 176).
● The fuser roller is damaged. Replace the fuser kit.
● If one toner color is streaking, that toner cartridge has been
damaged. Replace the toner cartridge for the streaking color.
● The paper does not meet HP paper specifications (see page 67).
Use media that meets HP media specifications.
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