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3-16 Troubleshooting and Diagnostics HP Omnibook 6000/6100
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
Accessories
Docking product I/O
problems
Make sure AC power is
connected to the dock.
Make sure computer is fully
inserted in dock.
Check computer’s power
supply.
Check settings in BIOS
Setup.
Try using the corresponding
port on the computer while
undocked.
Docking product.
Motherboard.
Test the corresponding
Omnibook ports while
undocked.
The port replicator and mini
dock are not repairable—they
must be exchanged.
The docking system is
repairable—see its service
manual.
General plug-in
module problems
Check module contacts.
Push system-off button.
Plug-in module or
contacts.
Motherboard.
Plug-in modules cannot be
repaired, and must be
exchanged.